For questions, contact Senior Information & Assistance at 707-468-5132 (or 1-800-510-2020 within Lake and Mendocino Counties) or email us at IASpecialist@hotmail.com.
601 E St. NW, Washington DC
Non-profit membership organization providing advocacy and services, free tax preparation help, driver’s safety program, insurance programs and more for adults age 50+. See www.aarp.org.
Adult Protective Services (APS) Investigates reports of elder and dependent adult abuse and neglect. Intervenes to resolve the problems that place the adult at risk, and refers him/her to needed services that allow the individual to stay safely in his/her home if possible.
16170 Main St., Unit C, PO Box 9000, Lower Lake
888-221-2204 or 995-4680
764 S. Franklin St., PO Box 1306, Fort Bragg
877-327-1799 or 463-7900
472 E. Valley St., Willits
24-Hour emergency line 877-327-1799
Area Agency on Aging of Lake & Mendocino Counties (AAA)
16170 Main St., Unit F, PO Box 9000, Lower Lake
Plans, coordinates, and implements the development of, and access to, community-based support services for individuals 60 years of age or older and their caregivers. See
Health Patient's Rights Advocate
California Advocates for Nursing Home Reform (CANHR)
650 Harrison St., 2nd Fl., San Francisco
800-474-1116 or 415-974-5171
Dedicated to improving the quality of care for California's long-term care consumers, and educating people about nursing homes, residential care/assisted living, and long-term care issues. Pre-placement counseling, estate planning information, Medi-Cal, and on-line nursing home and residential care/assisted living guides and fact sheets. Lawyer referral service. See www.canhr.org.
California Indian Legal Services
117 J St., Ste. 201, Sacramento
800-829-0284 ext. 350 or 916-978-0960 ext. 350
324 F St., Eureka
800-347-2402 or 707-443-8397
Disability Services & Legal Center
415 Talmage Rd., Ste. B, Ukiah
Lake County Mediations
PO Box 1173, Lakeport, CA 95453
380 N. Main Street, Ste. I, Lakeport
Provides trained mediators as an alternative to litigation for many types of conflict: landlord/tenant issues, elder care issues, business, real estate, neighborhood disputes, organizational conflict, and many others. A mediator facilitates respectful communication and empowers the parties to discuss, analyze, and problem solve in a collaborative manner. Eligibility: Per person fee per mediated session; sliding scale for those on low fixed incomes. Call to schedule an appointment; no walk-ins. See www.LakeCountyMediations.org.
Lake Family Resource Center ~ Rape & Domestic Violence Crisis Center
5350 Main St., Kelseyville
24/7 crisis line 888-485-7733
Provides services to victims and families. Advocacy, peer counseling and restraining orders are available. Therapy and counseling services. Shelter for women, men, and children through the Freedom House. See www.lakefrc.org.
Website provides information about common legal issues and a directory of organizations that offer free or low-cost legal advice and representation. The site is administered by The Legal Aid Association of California (LAAC), a statewide membership organization for the almost 100 nonprofits funded through IOLTA (Interest on Lawyer Trust Account) grants by the State Bar of California. See www.LawHelpCA.org.
Legal Services of Northern California ~ Senior Law Project
421 N. Oak St., Ukiah
877-529-7700 or 462-1471
Provides free legal assistance to seniors 60+ and to low-income residents of Lake and Mendocino Counties in the areas of housing - tenant rights, public benefits, health rights, foreclosure, naturalization, criminal records clean-up, and education cases. Additional services for seniors 60+ include Advance Health Care Directives, planning for incapacity, elder abuse, consumer rights, and senior scamming. Call or visit office to determine eligibility to receive services. See www.lsnc.net or www.lsnc.info.
Long-Term Care Ombudsman Program of Lake and Mendocino Counties
16170 Main St., Unit F, PO Box 9000, Lower Lake
24-hour reporting line 800-231-4024
Receives and investigates complaints made by or on behalf of residents of nursing and residential care homes. Visits facilities regularly to monitor quality of care. See www.lakecountyca.gov/Government/Directory/Social_Services/AAA/.
Mendocino County Behavioral Health Advisory Board
1120 S. Dora St., Ukiah
Native American Domestic Violence and Sexual Assault Program
77826 Covelo Rd., Covelo
Provides support for victims of domestic violence, including transportation, court accompaniment, assistance with restraining orders, referrals to counseling, etc. See
Office of Clients' Rights Advocacy
427 F. St., Ste. 232, Eureka
Advocates on behalf of persons with a developmental/intellectual disability in Lake and Mendocino Counties; services include consultation, representation, training, investigating complaints, and assuring compliance of law by facilities and other service providers. May also assist the individual, who feels he/she has a developmental disability and should qualify for Regional Center services, in his/her attempt to be found eligible for those services. Eligibility: Any person with a developmental/intellectual disability. See www.disabilityrightsca.org/about/OCRA.htm.
461 N. Franklin St., Fort Bragg
Clinic, 175 Main St., Point Arena
564 S. Dora St., PO Box 450, Ukiah
24-hour Crisis Line
Services to prevent and lessen the effects of domestic violence and sexual assault, including 24-hour crisis hotline; emergency safe shelter for battered women and their children; peer counseling, transitional housing program in Ukiah; individual and group counseling; prevention and education programs; legal assistance; and a volunteer program. Contact Ukiah office for schedule at other Inland locations.See www.projectsanctuary.org.
Public Guardian/Public Administrator
The Public Guardian initiates the Court process to invoke and renew conservatorships. The Public Administrator handles the affairs of individuals who die without family to administer their estates. Provides case management for conserved persons with mental health disabilities, dementia, or severe frailty.
16170 Main St., PO Box 9000, Lower Lake
747 S. State St., PO Box 839, Ukiah
Self-Help & Family Law Facilitator’s Centers
Provides legal information and neutral legal help to self-represented litigants. Areas covered may include: divorce, separation, child custody and visitation, child support, spousal/partner support and other family law issues; guardianship; restraining orders for domestic violence, civil harassment, and elder and dependent adult abuse; name changes; and small claims cases. Other areas of Self-Help may include: evictions, expungements of misdemeanor criminal records, etc. Does not provide legal representation nor advice but can help with understanding the law and court procedures and completing court forms.
California Courts Online Self-Help Center
Website provides information that enables individuals to work better with an attorney, and represent themselves in some legal matters. English, Spanish, and other languages. See www.courts.ca.gov/selfhelp.htm.
Lake County Superior Court
7000-A South Center Dr., Clearlake
Mendocino County Superior Court
100 N. State St., Rm. 304, Ukiah
Fort Bragg: Bi-monthly clinics at 700 S. Franklin St. Courthouse.
Covelo & Gualala: Live video help every Tues from 3 to 5 p.m.
See www.mendocino.courts.ca.gov/self_help/shla.asp for schedules of assistance in Fort Bragg, Gualala, and Covelo.
Senior Legal Hotline ~ Western States Pension Assistance Project
Provides free pension counseling and assistance to residents of California,
Arizona, Nevada, and Hawaii or nonresidents with questions about
retirement benefits earned in those states. Call, or submit email inquiry through website. See https://lsnc.net/slh.
State Council on Developmental Disabilities North Coast
505 S. State St., PO Box 245, Ukiah
Advocates, promotes, and implements policies and practices that achieve self-determination, independence, productivity, and inclusion in all aspects of community life for Californians with Intellectual/Developmental Disabilities and their families. See https://scdd.ca.gov/northcoast.
Victim / Witness Program
Offers comprehensive support for victims of violent crime. Includes crisis intervention, emergency assistance, resource referral and follow-up – including for counseling/therapy. Assists in applying to the State Victims Compensation Program. Provides orientation to the Criminal Justice System, supplies court escort and support, case status and disposition. Assists with restitution recovery, employer and creditor intervention, and more. Networks with county and community agencies.
420 Second St., Lakeport
County Courthouse, Rm. 501
100 N. State St., PO Box 144, Ukiah
800-785-3332 or 463-4218
Appointments may be arranged at offices in Fort Bragg.