For questions, contact Senior Information & Assistance at 707-468-5132 (or 1-800-510-2020 within Lake and Mendocino Counties) or email us at IASpecialist@hotmail.com.
In all areas, call 9-1-1 for life or death emergencies.
In all areas, call 9-1-1 for life or death emergencies.
24 hr help with accidental poisoning, medication missteps or overdoses, drug interactions. (Note: if person has collapsed or stopped breathing call 911.) See www.calpoison.org.
Also see the Food section of this directory for additional food-specific supports (Food Banks/Pantries, Congregate/Social Dining Sites, and Home-Delivered Meals).
Adult Protective Services (APS) Investigates reports of elder and dependent adult abuse and neglect. Intervenes to resolve the problems that place the adult at risk, and refers him/her to needed services that allow the individual to stay safely in his/her home if possible.
16170 Main St., Unit C, PO Box 9000, Lower Lake
888-221-2204 or 995-4680
764 S. Franklin St., PO Box 1306, Fort Bragg
877-327-1799 or 463-7900
472 E. Valley St., Willits
24-Hour emergency line 877-327-1799
Crisis Lines, Warm Lines, Call Centers
HIV textline 415-200-2920
Agings Friendship Line
Mendocino County Community Information/HELP Line
· National Suicide Prevention Lifeline
· North Bay Suicide Prevention Hotline
Veterans Crisis Line
151 Cherry St., Ukiah
Free clothing, household linens, and smaller housewares, Wed 9:00 11:30am.
First Baptist Church of Clearlake
On Robinson St. in back of sanctuary at 14550 Pearl Ave., PO Box 547, Clearlake
Emergency food and clothes closets, Tue, Wed, Thu 9:00 11:00am. Food assistance is limited to once per month; clothes available as needed. Must provide ID.
Lake Family Resource Center ~ Rape & Domestic Violence Crisis Center
5350 Main St., Kelseyville
24/7 crisis line 888-485-7733
Provides services to victims and families. Advocacy, peer counseling, and restraining orders are available. Therapy and counseling services. Shelter for women, men, and children through the Freedom House. See www.lakefrc.org.
Mendocino Coast Hospitality Center
101 N. Franklin St., Fort Bragg
Acts as resource center for homeless people, providing information, referrals and case management. See www.mendocinochc.org.
Native American Domestic Violence and Sexual Assault Program
77826 Covelo Rd., Covelo
Provides support for victims of domestic violence, including transportation, court accompaniment, assistance with restraining orders, referrals to counseling, etc. See
461 N. Franklin St., Fort Bragg
@RCMS Dental Clinic, 175 Main St., Point Arena
564 S. Dora St., PO Box 450, Ukiah
24-hour Crisis Line 800-575-HELP (4357)
Services to prevent and lessen the effects of domestic violence and sexual assault including emergency safe shelter for battered women and their children. Also, a transitional housing program available in Ukiah. Contact Ukiah office for schedule at other Inland locations. See www.projectsanctuary.org.
14420 Lakeshore Dr., Ste. A, PO Box 2189, Clearlake
Various programs to assist those in need, including emergency food, clothing, personal hygiene kits, possible one-time limited rental assistance for those pending eviction. Assistance by appointment only.
419 Talmage Rd., Ste. F, Ukiah
Various programs to assist those in need, including utilities, clothes, limited food, and local bus tickets.
St. John's Episcopal Church Food Closet/Thrift
1190 N. Forbes St., Lakeport
Food closet and thrift shop Thu 11:00am 3:00pm. Bring ID for food assistance.
St. Vincent de Paul
Emergency food assistance, by prior arrangement, third Sat/month 10:00am 12:00pm at Queen of Peace Catholic Church in Clearlake. Call ahead to apply. Low-cost or free clothing/household items Mon, Wed, Sat 10:00am 3:00pm at thrift store in Lower Lake. Other assistance may be available on a case-by-case basis upon approval of board.
Victim / Witness Program
Offers comprehensive support for victims of violent crime. Includes crisis intervention, emergency assistance, resource referral and follow-up including for counseling/therapy. Assists in applying to the State Victims Compensation Program. Provides orientation to the Criminal Justice System, supplies court escort and support, case status and disposition. Assists with restitution recovery, employer and creditor intervention, and more. Networks with county and community agencies.
420 Second St., Lakeport
County Courthouse Rm. 501
100 N. State St., PO Box 144, Ukiah
800-785-3332 or 463-4218
Appointments may be arranged at offices in Fort Bragg.
Willits Community Services (WCS) & Food Bank
229 E. San Francisco Ave., Willits
Food bank and emergency assistance with food, transportation, blankets, utilities, personal items, baby formula, etc.
To plan for a major disaster, assume you would be without power and would not be able to go out for food or water. Your stay at home household emergency supplies should include:
· Enough water to last three to six days (recommended: one gallon per person per day)
· Enough food to last three to six days (nonperishable items that dont require cooking)
· Portable radio with spare batteries
· First aid kit
· Hand-operated can opener
· Waterproof matches
· A three to six day supply of prescription medications and a current list of your medications
· Cell phone, if you have one
· Cash or travelers checks
· Names and phone numbers you would want to have or give to others in an emergency
Your evacuation bag should be packed with the following:
· Basic hygiene items like toilet paper, alcohol wipes, and hand sanitizer
· Extra pair of prescription glasses
· Change of clothing
· Compact rain slicker
· Good pair of walking shoes
· Blanket or sleeping bag
· Energy bars, one or two bottles of water, some hard candy
· Disposable dust masks
· Copies of your emergency names and phone numbers and your medication list
American Red Cross
5297 Aero Dr., Santa Rosa
Helps the community to prevent, prepare for, and respond to disasters in Lake, Mendocino, and Sonoma Counties. See www.redcross.org.
Office of Emergency Services
PO Box 489, Lakeport
Information on breaking developments is available via Facebook and local media. See www.Lakesheriff.com to learn more and to sign up for the NIXLE and LakeCoAlerts system. Residents must sign up to receive alerts on their cell phones or home internet based phones.
951 Low Gap Rd., Ukiah
Information on breaking developments is available via Twitter, Facebook, and the Mendocino County Emergency Alert System. Visit www.Mendocinosheriff.com to learn more and to sign up for the alert system. Residents must sign up to receive alerts on their cell phone or home internet based phones.
Radio Stations for Emergency News
KUKI, Ukiah 103.3 FM and 1400 AM
KOZT, Mendocino Coast 95.3, 95.9 FM
KZYX&Z, Mendocino County Public Broadcasting 88.1, 90.7, 91.5 FM
KPFZ, Lake County Community Radio 88.1 FM
Also check the CHP Traffic Incident Information Page at http://cad.chp.ca.gov and choose Ukiah for the Area.
Emergency Response Systems
For home telephone-connected systems that allow users to push a pendant or wrist band button to access emergency services in times of crisis, see phone book yellow pages under "Medical Alarms."
Advance Health Care
or by contacting our local Legal Services of Northern California office.
Membership organization for both REACH and CALSTAR air ambulance services. One membership now covers both providers. Protects you from being billed for costly emergency medical air transport beyond what your health insurance may pay should either service be dispatched to you. (Note: not the same as insurance; membership is not a guarantee that you will receive an air ambulance transport. See www.airmedcarenetwork.com.
File of Life
Area Agency on Aging
16170 Main St., Unit F, PO Box 9000, Lower Lake
Emergency information sheet that is kept on your refrigerator in a magnetic envelope for easy reach by ambulance, fire, or rescue personnel. Should you be unable to respond, your information will be handy. Provided by the Area Agency on Aging of Lake & Mendocino Counties.
National whole body donation program serving as a link between donors and medical researchers and educators. Arranges services at no cost, including transportation, cremation, and return of cremated remains to family or a scattering at sea. See www.medcure.org.
101 Lander Ave., Turlock
Bracelet or necklace allows ER responders to call a 24-hour response center for information on your conditions, medications, and allergies so you can receive faster, safer treatment. Call, or visit website. See www.medicalert.org.
MedicAlert + Alzheimers Association Safe Return
PO Box 21009, Lansing, MI
ID bracelet and support system to help find someone who wanders, plus provides emergency responders access to vital medical information in the time of need.
When a person with dementia wanders or becomes lost, one call immediately activates a community support network to help reunite the lost person with his or her caregiver. When a person is found, a citizen or law official calls the toll-free 24-hour emergency response number on the identification product, and the individual's family or caregivers are contacted. The nearest Alzheimer's Association office provides support during search and rescue efforts. Call, or download application at
POLST (Physician Orders for Life-Sustaining Treatment)
POLST is a form that states what type of medical treatment patients want toward the end of their lives. Printed on bright pink paper, and signed by both a doctor and patient, POLST helps give seriously ill patients more control over their end-of-life care. To learn more, see https://capolst.org/ or contact the Coalition for Compassionate Care of California at 916-489-2222.